Effective Date: 13. September 2025
Company Name: Beldton GmbH
Registered Address: Im Mediapark 8, 50670 Cologne, Germany
1. Introduction & Acceptance of Terms
These Terms of Service (“Terms”) constitute a legally binding agreement between the User / Customer (“you”, “your”, “user” or “customer”) and Beldton (“we”, “us”, “our”, or the “Company”), governing your access to as well as use of our website, products and services, including all transactions as well as communications made through any channel (e.g. email, telephone, messenger etc.) we operate.
By accessing, communicating, ordering from or otherwise using any part of our website, products as well as services, you confirm that you have read, understood and agreed to be bound by these Terms, including any policies referenced herein (e.g., Cookies Policy, Non-Disclosure, Privacy Policy, Abusive Language etc.)
If you do not agree with these Terms, do not access to or use our website, products as well as services, including all transactions and communications made through any channel (e.g. email, telephone, messenger etc.) we operate.
2. Product Information & Use
2.1 Intended Use
Our products should be used according to the instructions provided on the label or packaging. Our products are developed and manufactured for either commercial or personal use. Any unauthorized resale, repackaging, modification or redistribution is prohibited.
2.2 Health & Safety Disclaimer
Our products or services are not intended to diagnose, treat, cure or prevent any disease / medical condition. All product usage is at the sole risk of the consumer. You are responsible for consulting with a qualified healthcare specialist before using any product, especially if you have allergies, sensitivities or medical conditions. Misuse of products may result in injury or harm. Beldton is not liable for adverse reactions due to the improper use or storage of our products.
2.3 Regulatory Compliance
Beldton produces its goods in accordance with German legislation, whereas exceptions may apply and Private Label, Contract Manufacturing or Ingredients Trade are excluded. We make no guarantees that product or service compliance will meet the regulatory standards of jurisdictions outside of Germany. You agree to use our products in compliance with all applicable laws, regulations and instructions. It is your responsibility to: i) Verify that products are lawful in your country or region ii) Store products in appropriate conditions as per label instructions iii) Keep products out of reach of children and pets iv) We disclaim all responsibility for improper storage, usage, or resale of our products.
3. Ordering & Payment Terms
3.1 Pricing & Payment
Prices are displayed in Euro (EUR) currency and exclude statutory VAT, unless otherwise indicated. We reserve the right to change prices at any time without prior notice. Payment must be made in full at the time of order using the methods provided. By placing an order, you warrant that: i) You are authorized to use the selected payment method ii) All billing information provided is accurate and complete. We reserve the right to cancel orders suspected of fraud or unauthorized activity.
3.2 Order Acceptance
We reserve the right to refuse, cancel or limit any order at our sole discretion, including but not limited to availability, errors in pricing or description or suspected abuse.
3.3 Order Processing & Cancellation
Once processed, orders cannot be changed or canceled.
3.4 Product Availability
All products are subject to availability. We reserve the right to discontinue or limit the quantity of any product at any time without prior notice.
4. Shipping & Delivery
4.1 Shipping Terms
Shipping times are estimates only and not guarantees. Ownership and risk of loss pass to the buyer upon handover to the carrier.
4.2 Damaged or Missing Goods
You must inspect all deliveries immediately upon receipt in the presence of the carrier. Claims for damaged, defective or missing products must be submitted to us in writing within 7 days of receipt, along with a remark and signature of the carrier as well as photographic evidence where applicable. Failure to notify us as detailed above waives any such claim.
4.3 International Shipping
For international orders, you are responsible for customs duties, VAT, and compliance with import regulations. We are not liable for delivery delays, import bans, sales restrictions, goods confiscation caused by customs or regulatory authorities.
5. Returns & Refunds
You expressly as well as irrevocably waive any and all rights to cancel an order and/or to request a refund, including where prepayment terms have been agreed. This waiver applies without limitation to all products and services provided, including but not limited to documentation (such as specifications, analyses, reports, declarations), samples, deposits/prepayments, labels, developments, productions and deliveries. All such products as well as services shall be deemed non-cancellable and non-refundable.
6. Warranties & Disclaimers
6.1 No Implied Warranties
All products and services are provided “as is” and “as available”, without warranties of any kind, either express or implied, including but not limited to merchantability, suitable for a particular purpose or non-infringement.
6.2 Limitation of Liability
To the maximum extent permitted by law, Beldton shall not be liable for any: i) Indirect, incidental, consequential, punitive, or special damages ii) Loss of profits, revenue, data, or goodwill iii) Injuries, allergic reactions, or illnesses caused by product misuse. Our total liability shall in no event exceed the total amount paid by you for the specific product giving rise to the claim.
6.3 Website Content & External Links
We do not warrant that content on our website is accurate, complete, or current. External links are provided for convenience only and do not imply endorsement. We are not liable for any third-party content or websites.
7. Confidentiality & Conduct
7.1 Non-Disclosure
You agree to keep all information provided by the Company—whether in emails, attachments, documents or any other written or oral form—confidential, insofar as it is expressly marked as confidential or can reasonably be understood to be confidential (“Confidential Information”). Confidential Information includes, in particular, information relating to suppliers, business ideas, know-how, trade secrets, personal data, procedures, order quantities, product or service prices, substances, samples, specifications, analyses and recipes. Publishing or quoting any written or oral communication from the Company on any public platform, especially the internet and in reviews, is prohibited. Confidential Information may be used solely for the purposes of the contractual relationship and access shall be limited to persons who have a legitimate need to know for such purposes as well as who are bound by confidentiality obligations. Any unauthorized use, reproduction or disclosure of Confidential Information is prohibited. This obligation does not apply to information that you can demonstrate: (i) was lawfully known prior to disclosure, (ii) is or becomes publicly available without breach of this agreement, (iii) was independently developed without use of Confidential Information, or (iv) was legally obtained from a third party. If disclosure is required by law or by order of a competent authority, you shall, where legally permitted, inform the Company in advance. You shall ensure that any third parties to whom Confidential Information is disclosed in accordance with this clause are bound by confidentiality obligations at least equivalent to those set out herein. Each unauthorized disclosure or use of Confidential Information constitutes a separate incident. In the event of a culpable breach of this confidentiality obligation, you agree to pay liquidated damages in the amount of 3,000.00 EUR per incident. This amount represents a reasonable estimate of the typical damage, including operational disruption and reputational harm. You may prove that no damage or significantly lower damage has occurred. The right to assert further damages remains unaffected.
7.2 Respectful Behavior
You agree to treat the Company’s employees, representatives and affiliates with respect. Insulting, abusive, defamatory, harassing, discriminatory or threatening behavior—whether written, verbal or in digital form—is prohibited. The Company may, in the event of a violation of this clause, take appropriate as well as proportionate measures, including issuing a warning and, in cases of serious or repeated violations, restricting or terminating accounts or communications. Each separate communication (e.g., message or email) that violates this clause constitutes a separate incident. If you culpably breach this clause, you agree to pay liquidated damages in the amount of 1,500.00 EUR per incident. This amount represents a reasonable estimate of the typical damage, in particular operational disruption and reputational harm, that may result from such conduct. The right to assert further damages remains unaffected. You may prove that no damage or significantly lower damage has occurred. This clause does not apply to objective, fact-based and good-faith criticism or complaints.
8. Intellectual Property
All content on our website, including but not limited to product names, logos, packaging designs, images, text as well as software, is the exclusive intellectual property of the Company or its licensors and is protected by copyright, trademark, and other intellectual property laws. Without our written permission, you may not: i) Copy, reproduce, distribute, or display any content without written consent ii) Use any branding, marks, or trade dress for commercial purposes iii) Reverse-engineer, modify, or create derivative works of any products or services. Violation of these rights may result in legal action and penalties.
9. Privacy & Data Protection
We are committed to protecting your personal data in accordance with the EU General Data Protection Regulation (GDPR). Please review our Privacy Policy to understand how we collect, use and store your information.
10. Modifications to Terms
We may update these Terms at any time without prior notice. Changes will be posted on our website and become effective upon publication. Continued use of our products and services constitutes your acceptance of the revised Terms.
11. Governing Law & Dispute Resolution
All disputes between Beldton and the User / Customer shall be finally settled, at the option of Beldton; i) either by the ordinary courts of law or ii) an arbitral tribunal in accordance with the Arbitration Rules of the German Institution of Arbitration e.V. (DIS), without recourse to the ordinary courts of law. For the avoidance of doubt, the User / Customer is only authorized to bring an action before the ordinary courts of law. Beldton is obliged, at the User / Customer’s written request by e-mail, to exercise its right to choose (ordinary court of law or arbitral tribunal) within thirty (30) days of receipt of such request at the latest. If Beldton refuses to exercise its right to choose, or exercises it late, this shall be deemed as an election of the ordinary courts of law. If arbitration is initiated, the arbitral tribunal shall be comprised of a sole arbitrator. The seat of the arbitration is Cologne, Germany. The language of the arbitration shall be English. In the event that recourse to the ordinary courts of law is chosen and arbitration is not conducted in accordance with the foregoing arbitration clauses, or if a clause is deemed inapplicable / ineffective, all disputes between Beldton and the User / Customer shall be subject to the exclusive jurisdiction of the courts of Cologne, Germany. All disputes resulting out of or in connection with the Agreement, whether in arbitral tribunal or ordinary court, shall be governed by German law. The United Nations Commission on International Trade Law (UNCITRAL) and United Nations Convention on Contracts for the International Sale of Goods (CISG) are excluded, unless the position of Beldton is favourable under the UNCITRAL and / or CISG rather than under German Law, the Agreement as well as General Terms and Conditions.
In the event of any dispute, you agree to first contact us to seek an amicable resolution. You agree to waive any right to participate in class actions or collective proceedings.
12. Contact Information
For questions about these Terms or to submit legal correspondence, please use our form under Contact Us.
Veip Hygiene Solutions 